DISGUSTED WITH TELKOM!

To the next person who is thinking of getting any form of account or device through Telkom... DON'T!!! Let me save all your time and energy now for you. I have been on phone call after phone call with these idiots and I have still not gotten what I need from them.

This is not my first time having a problem with them and I am honestly so stupid to take out another contract with them.

My wifi was installed on the 31st of March at which they told me the package is R599 per month. Now I am a student and I am working on a tight budget so I really can only afford R599. They now told me I owe R800 due to a pro rata rate for 1 day as my wifi was installed on the 31st of March and not the 1st of April!

I then called them to sort out this query which they all had bad attitudes and no interest in genuinely helping me. I was then told that they are struggling to find me on their system and I asked 4 people before someone was actually able to email me my statement to pay this ridiculous fee so I know I won't get a bad mark against my name.

Long story short.. Bad attitude, bad service, false advertising and will never get any device or contract through telkom again and I will advise everyone I know against it too and help people I don't know from all the hours you will be on the phone, rather save your time, energy and most importantly mentality!

Very very disappointing and disgusted