Disgusted with cancellation process
I have been trying for 2 months to cancel a contract. My id number is ********** 053089. The number I would like to cancel is ********** 416 I did the request on the online portal on the 8 August but still no cancellation. I then called and went to the store several times but still no help. Please cancel contract immediately and move it to prepaid. Please call me on ********** 334
Good day
mohamed-badat
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day
mohamed-badat
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,