jK
julie K

1 reviews | Active since Jul 2017

07 Jul 2017, 12:02

DISGUSTED TELKOM BUSINESS CUSTOMER!!!

<p>Telkom was supposed to transfer my business line on 30th June to my home address. I cancelled my home landline and adsl to accommodate my old business line and number and of course Telkom stuffed up and no transfer was done. In fact the order was cancelled internally!! Now they say I have to wait 6-8 weeks for the service to be done!! By then I will have no business to run!!</p> <p>I am frustrated infuriated and feel held to ransom by this useless service provider.</p>

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Replies (1)
Telkom
Telkom's reply10 Jul 2017, 15:10
Official

Good day Julie,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team