Disgusted Service

<p>My telkom account was in arrears in December 2016, so I thought, let me make arrangements. I spoke to a consultant early December and agree to pay the required instalment to bring the account up to date. To my disappointment, the payment rejects twice, so I decided to go to Absa bank and make a cash paymen of R500 to only find that the account details that was given to me was incorrect, hence the payment rejected. More disappointment, the debit order goes off with the full amount. I was so upset. I called the Call Centre immediately. the consultant loggs a request for the refund, this on the 15 December. I am still waiting today for my money. I spoke to probably 4 consultants and my refund is still outstanding. No, I will not recommend my friends or family to Telkom. </p>