Disgusted poor service delivery!!!!!!!

I am extremely disgusted at the service from Telkom, I have attempted 4 times from the 26 March to get my line activated at home, I am waiting for a technician to contact me but I have received no contact, the call centre sales agents don't complete the sales call and the first lady was actually eating while talking to me, absolutely shocking. I have in my possession technicians contact numbers but they cant act without instruction from Telkom, must clients now start allocating on telkoms behalf? I have been given every excuse in the book from the facebook team, (no equipment to infrastructure problems) which I don't believe for a second.

Even the team leaders don't follow up with clients

I am desperately waiting for a technician to contact me. PLEASE CAN SOMEONE ALLOCATE ME A TECHNICIAN??????????????