1 reviews | Active since Jun 2012
Disgusted - Poor Service
I app**** online for a tablet deal I got a call from MONDO in November 2015 for a tablet R89pm deal with 1g data deal sounded good so I accepted. <br> 1. Firstly the sales consultant put the wrong product ordering a router instead of a tablet. I was contacted by them and they told me that they would have to hear to the recording. After they heard to the call they realised that the wrong product was ordered. It was rectified in a matter of 1 week.<br> 2. Secondly was told that I will be debited on my pay day which is the last day of the month. To my disgust I was debited on the 27th of November resulting in my bank charging me unpaid chatges. I sent my bank statement on the 8th December 2015 claiming this unpaid fee. I was once again told that they would have to listen to the call again. After listening to the call they realised it was their mistake and assured me that I will be reimbursed on the 15th December. on the 17th I queried my reimbur*****t and was told that i will only get it on 15 Jan 2016.<br> 3. To date I have not received the tablet. I was assured that I will receive the tablet by the 18 Dec. To date I have not received it and no feedback given. UNACCEPTABLE SERVICE !!!
