Disgusted In the service i'm receiving

Ever since i moved to my new home i have had continuous problems with my new line. Every month i'm logging faults and wait up to 2 weeks for it to be repaired so i've been having no service for up to 2 weeks every month. this month of November is the pits, i have no phone for 6 weeks now and it was restored and worked for an hour and was out again so we no going into week 7 of no phone and my rentals and everything is still billed for so its disappointing to know that this is what telkoms service has come to and i still must pay for it. Very disappointing.