Disgusted customer

It is with sadness that I write this. After being with Telkom and having no problems at all to being without internet for a whole week and no one at Telkom can actually tell me what is going on. It is totally sad and today, 20 September, i call 10210 and have been told that if i so want internet i must migrate to Fibre is this the way to get your customers to now go to another option and to just cut them off. It surely cannot take technicians a week to test to see what is the problem totally disgusted with the treatment i have gotten from you and to not even be told the truth that you just want to us to move over.

I will be cancelling my contract with you and will rather find another network who treats their customers with respect and not be told "just migrate if you so want internet". Totally disgusting Telkom.