1 reviews | Active since Sept 2016

06 Oct 2016, 12:22

Disgusted by the service im receiving

<p>To whom it may concern.</p> <p> </p> <p>I am utterly disgusted and furious with the service that Telkom mobile renders to its</p> <p>Loyal customers.</p> <p> </p> <p>It’s been 2 months that I have paid up my instalments and spoke to over 20 agents</p> <p>Who unbelievably cannot answer me or give a direct answer has to what is going on with my account.</p> <p>5 different customer service agents ,gave me 5 different answers!!</p> <p>Why is it so hard, when everything is on the system and all agents are looking at the same damn screen.</p> <p>Not even a team member or manager could help me..</p> <p> </p> <p>I wasted more time and my money calling them!!</p> <p> </p> <p>I just need to get to bottom of my account please and can someone help me!!</p> <p> </p> <p>I would never in my life refer someone to Telkom but I will surely tell them to seek other</p>

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Replies (2)
's update11 Oct 2016, 09:29
Reviewer Update

Still awaiting feedback for the last month. This is ridiculuos. I dont want to continue my services with you and going to seek help from consumer watch.

's update11 Oct 2016, 12:56
Reviewer Update

Hello....is any1 still working in telkom or url have liquidated