1 reviews | Active since Jul 2017

21 Oct 2018, 15:29

Disgusted by the service from Telkom.

Honestly disappointed by the service I recieved from telkom In century city. I took my out my upgrade on my cellphone and took out a new contract for a brand new laptop. It was the 26 of August 2018 the consultant never informed me that I would have to pay double for the devices. I paid R1000 extra just for having the device for 6 days. If she was honest and told me that if I took out the devices on the 1st of September I wouldnt have had to pay the extra R1000 I had to pay last month. I wasn't even informed that I would have to pay device fees, nor was the pro-rata properly explained. Had I known this I would never have taken the device on the day let alone take two devices out at the same time. I am disgusted at how dishonest the consultant was. I actually went back to canal walk and was told that 3 previous customers complained about this same matter. Please people in future when taking contracts out at telkom please make sure its the begining of a month otherwise you end up paying double.Telkom Canal Walk Telkom

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