1 reviews | Active since May 2016
Disgusted by Telkom Service
<p>I choose Telkom as a service provider for my home internet.....regret the day I took this decision....technician was sent out to activate my line, received SMs to say all is working....when I connected my modem line is not active, Internet does not work....open a fault regarding this on 05/05/2016 to date no one has resolved my issue. I mean really, I use my air time from my cell phone 3 to 4 times daily following up.....calling 10210, here I speak to a sting of agents that give me different updates, still no one has come to help. I go through to Durban, PE, JHB etc.....Durban I spoke to team leader "Craig Chetty", who also does not seem to be interested in helping me....it's one company but seems no one can communicate with other departments. Yesterday I was told again must be at home at 12 someone will come assist me....I took a day off especially so I can wait for Telkom, no one is here, have been calling since 8am this morning, there is nothing they tell me, it seems I wasted my time by taking day off so I can be home and wait for Telkom......</p> <p>Telkom ***</p>
Hello beautyymtshweni
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Hello beautyymtshweni
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
