disgusted by Telkom mobile contract phone .

I am very disgusted by Telkom contract . from March they have deducting money on days the chose. my phone was ultimately blocked for 14 days after collections deducted R2009 on the 30th April instead of 25th. they went ahead and blocked my number. i made a direct deposit into their ABSA account on the 6th of May . The money reflected on their accountant on the 9th. i called the call centre daily for 5 days each telling me my phone would be unblocked after 4 hours , they would escalate it as the payment reflects. they said i had to pay R209 for missed debit but collections had deducted so i dont understand why they charging me for that. I was informed collections would release the funds after 14 working days. my phone was only unblocked when money from collections were released, on the 20th of May the deducted R1888 i dont even know its money for what because they owe me R111. They even changed the debit date from the 25th now debiting on the 20th. i am so fed up and disgusted by Telkom, i wish i could just terminate my contract. now when i call the call center am told to use self service that doesn't even work.