DISGUSTED by telkom mobile and paul maphoto(team leader)

I’m so disappointed in the service I received from Telkom Mobile in fact disappointed is an understatement, DISGUSTED is the right word. I missed payment for my contract with Telkom Mobile and when month end came I was debated an amount of R 2000( fair and fine no problem I understand)this is on the 27th April. I than called Telkom to find out when my phone would be activated and I was told after 7 working days, this is now on the 29th April. I called on the 5th May to find out what’s going on and I was then told it would talk 7 to 14 working days for my phone to activated because they are waiting for money to reflect into their account. On the 11th I decided to call and find out what’s going on now and I than found out that the money was reflecting in Telkom’s account on the 5th and still no activation but now I’m being told of a R177.70 which I still need to pay in cash and wait another two working be anything can be done. Tried speaking a team leader paul maphoto, which is a very USELESS S**T!!! He doesn’t reply to emails and has empty promises. its been three days and I'm still waiting for him to get back to me and feedback. unfortunately my contract doesn't end until another 1 years 6 months but after than the can just wave good bye