Disgusted by service

<p>My contract came to an end at end of June 2016, by May 2016 I sent through my request to cancel it, as this must happen 21 working days before end of contract I made sure to do so very early with no surprise to me no confirmation of receipt of email from cancellation department, I then followed up with 3 calls leading to that month, to both cancellation department who advised me to be patient took my details and assured me someone will be in contact, called the call centre who logged calls and gave me case numbers (which by the way is so useless, as nobody gets baack to you after the first case log, u need to follow up with at least 3 calls and there after you get a call 7-10 days later), well this time around no one called me. month of June I resubmitted and followed the same process and through out the month no joy. By begining of Aug I went to the store and was assissted although very lengthy process to cancel it and time consuming the consultant handled it and I was on my way, iv called followed up emailed to no joy at all!!!!I called again monday submitted my cancellation once again by forwarding my email sent through with attached cancellation form from May and June, and to my surprise am informed thaat I need to submit my August one, one would think it one and the same thing..</p> <p> </p> <p>The best part is the minute I submit all cancellation forms through as well as make follow up calls sales agents get wind of it and through out the week call with various other deals to keep me in and try get me to get anotheer contract, but never once since May have I ever been caalled with regards to my cancellation or case logs regarding my cancellation.</p> <p> </p> <p>Telkom is disgusting and really this service sucks all way round and all year round, iv never been so dumb founded by how low a service provider can actually be!!!</p> <p> </p> <p>I will never use them ever again nor will I ever recommend such a pathetic service provider to anyone..</p> <p> </p> <p>Totally frustrated and infuriated by them.</p>