Disgusted by poor service (or rather NO service)

Dont have any connection for over a month now due to supposedly being in the rears in NOVEMBER. Have been pushed from pillar to post with no results and with each of the numerous phone calls being told it will be fixed within 48 hours. They rarely debit on the agreed upon date with no regard for your monthly planning. Still waiting for service to be restored a month after it was indicated the service will be back on in 48 hours. When you call to follow up on this they come up with 50 excuses on how this is your fault with no solutions provided, not to mention them continuoing to deduct the monthly debit without providing any service. Disgusted does not begin to describe how i feel about the service received