Disgusted at the service from Telkom agents

<p>Last month we decided to put off DSTV and install a telkom line for ADSL. We called telkom one of the sales agents said that we van get out installation for 06 March and the installation will be charged to the account I already had with Telkom. Bearing in mind I trust the Telkom brand as i have 3 other contracts with you guys. Good all sorted installation 06 March. Debit of R680 to my account. Called in again to find out if all is in order and the installation is still happening on 06 March. And the sales agent was like. Why don't you sign up for the promo we have going. R599 for everything. Line, installation and 4mb uncapped. Wow. Didn't know about this as we were still undecided as to who we were taking for internet. Ofcourse I took the deal as it was worth it. Confirmed several times that it includes everything and that i wouldnt have to pay for installation. The very next day i get an sms saying they are reviewing and attending to my application. The day after that, I was told to pay R700 at the Post office within 7 days. Called in and they said that this monies had to be paid in order to proceed as my credit score was not in line. Despite the fact that this was never mentioned as a requirement when the agent told me about the promo. I was told R599 and thats it. Every month R599. Nothing else. DISGUSTED. I WAS SOLD A DREAM. SO WHY MUST I PAY. Spoke to several and I mean several agents that promised manager callbacks. Almost 7 days later still waiting on their call. I am highly annoyed at the fact that Telkom doesnt take responsibility when they are in the wrong.</p>