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Waseela P
1 reviews | Active since Sept 2017
10 Aug 2018, 08:50
Disgusted at Telkom's money draining tactics
No response from Telkom after 9 months of appeals, they do not even call you back as a client, I am absolutely disgusted at the service from Telkom, each of their agents tell you a trained story and they just drain your bank account for cash and refuse to do their jobs or process cancellations, for a contract and device you do not have with them. The most ******* service i have seen, they refuse to do refunds either yet they are at fault. For all the bank charges, time wasted and constantly calling into the call centre, I should charge Telkom.
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Waseela P's updateReviewer Update
27 Aug 2018, 15:17After endless calls to the call centre no one ever calls you back to follow up or resolve the matter as promised. I have exhausted all avenues and feel like this matter is just going unattended by the company as they feel the need to drain money from me yet I am a pre-paid customer. I am completely frustrated this has been dragged on far too long and i need the matter to come to a close.
WP
Waseela P's update27 Aug 2018, 15:17
Reviewer Update
After endless calls to the call centre no one ever calls you back to follow up or resolve the matter as promised. I have exhausted all avenues and feel like this matter is just going unattended by the company as they feel the need to drain money from me yet I am a pre-paid customer. I am completely frustrated this has been dragged on far too long and i need the matter to come to a close.
WP
Waseela P's updateReviewer Update
12 Sept 2018, 10:53To date no response from the company, terrible customer service
WP
Waseela P's update12 Sept 2018, 10:53
Reviewer Update
To date no response from the company, terrible customer service