Disgusted and ****med!

I took out a telkom contract in April 2017. I needed a contract that has a lot of data 20G and more minutes as I work from home. Thinking that Telkom has the best deals, I used the Telkom at Greenacres in Port Elizabeth. I was told that I would be able to call ANY network upto 1500 minutes per month and Telkom to Telkom unlimited amount of minutes. This contract "seemed" perfect. The consultant checked the network coverage and said that it would be sufficient in my area.

I took out the contract and within that month I noticed that EVERY call I made dropped. No matter the network! I spoke to a consultant over the phone who told me they could not find coverage at my house and that she does not know why the consultant at TELKOM could sell me the contract. She told me to out my phone on MTN Network to get better coverage.

I sat on the phone with Telkom trying to get a consultant to come in to see the coverage. They make **** promises that they would get someone and do not keep them. Saying that a consultant will come in or contact me in 24 hours. TWO MONTHS LATER IM STILL WAITING!!!

Last month I get an sms that I have reached my limit and I have the last R100 on my contract.I know I did not set a limit and definitely did not use 20GB OF DATA AND 1500 MINUTES!

I queried it and Telkom once again said that they will get back to me AND NEVER DID!

Today on the 5th of December I get another sms to say I can use my last R100 on my phone! I called Telkom again, the consultant tells me that I have my DATA but cannot see my minutes. I then asked him to repeat my contract back to me and he then says I have 3000 minutes TELKOM TO TELKOM but no minutes to any other network! The consultant that sold me the contract **** firstly about the coverage at my house and secondly about the contract that I signed for. The consultant said that it could have been a promotion and will only last for 3 months!

I feel **** to by Telkom and will take this up as this is not inlign with the consumer protection act! I need a contract to be able to call out as my business depends on it and not to only other TELKOM numbers!

This is the worst network I have ever dealt with. Their customer service, their reception, and their staff at the stores are disgusting and will sell you anything to make a quick buck.

I will NEVER recommend Telkom to anyone.