Disgusted and frustrated

<p>I app**** via website for a 2 year cellphone contract on 21/08. Was called next day by a consultant to finalise order. First payment has been deducted 25/08 amount R219.00. Since then I have had no feedback on when the phone will be delivered. I phoned 10213 on 05/09 and after a looooong wait the phone was answered. This query seemed to puzzle the call centre agent, but finaly I was told that some error was fixed and I'll receive an sms same day to confirm phone has been dispatched to me. Do I need to mention that this NEVER happened?? Today I tried numerous times to get through to the Call centre, no luck. So I went to the Greenacres Telkom branch, only to be told that my order was cancelled twice. Order no's ********** 36A on 26/08 (after my money was taken) and again 05/09 order no ********** 66A (after I was promised an SMS to confirm my phone was dispatched. So please forgive me for being extremely frustrated and disgusted at the worst service I have EVER received. You should tell me that you do not want my business and NOT that I have been pre-approved. I honestly do not want to do business with a company that gives me hassles from the beginning. Please at least respond to my complaint and let me know what I should do.</p>