DISGUSTED AND DISMAYED

UTTERLY DISGUSTING SERVICES. I HAD A MAIN AND DATA SIM WITH THEM THROUGH A COMPANY CALLED MONDO. IT WAS PERFECT UNTIL JANUARY WHEN THE 24 MONTHS CONTRACT WAS UP WITH MONDO. MY LAST DEBIT ORDERS WERE PROCESSED ON THE 30TH OF DECEMBER, BUT WITHOUT ANY NOTIFICATION OR ANYTHING ELSE I WAS FORWARDED A BILL OF OVER R 1500 FORM TELKOM.

CONSIDERING THAT MY CONTRACT WAS FOR R 350.00 NPER MONTH, I SENT NUMEROUS QUERIES TO TELKOM, BY HAVE HAD NO RESPONSE YET. THE WHOLE OF JANUARY, MY SIM CARDS WERE DEACTIVATED, SO I SINCE CANCELLED THEM AND OPTED TO GO WITH PAY - AS-YOU - GO OPTIONS.

I HAVE ONCE AGAIN SENT NUMEROUS CANCELLATION REQUESTS, BUT YET AGAIN. THE ACCOUNT AND DEBIT ORDERS ARE SHOWING ACTIVE, AND MY ACCOUNT WAS DEDUCTED IN FEB.

I DEMAND TO KNOW FROM TELKOM... WHAT IS GOING ON... THIS IS OUTRAGEOUS