DR
Debbie R

1 reviews | Active since Feb 2021

01 Feb 2021, 12:19

DISGUSTED

We relocated from JHB to Western Cape. They were quick to install the new line but I have been unable to cancel the JHB line since October 2020. They keep billing me. You are unable to speak to anyone in accounts as the selection buttons when calling don't work. After numerous emails. Getting in my car twice and going to a store. Speaking to three different customer care agents through the branch (with ZERO feedback). I've tried to register on the My Telkom Profile but the OPT never comes through to continue the registration process. I have now sent a message on Linkin to one of the CEO's. Not that I believe it will make a difference. WHAT IS THE NEXT STEP???? THIS IS DISGUSTING!!!!!!!!

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