<p>@TelkomZA I recently got an adam router with you guys, some time last month, bad all of a sudden my internet stops working. I called the customer care and logged a call for my internet being down. A technician candidate through today only to tell me that my router is the one that isn't working and the adsl line is fine. I just went to your store at Mall of Africa and one of your guys told me that I would need to bring in the router and that it could take up to 21 days for me to get a router. Why on earth should I have to wait for such a ridiculous amount on time to get my router fixed or replaced?</p>
Good Morning Zacharia,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Morning Zacharia,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
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