DISGUSTED

Disgusted at your customer service. Still have unresolved issues. Last hellopeter case someone accessed my account and advised she resolved it after speaking to me and left a nite saying accounts cancelled. Dishonesty as she has not spoken to me or resolved. Nobody at call centre can confirm cancellation. Spoke to 5 different managers over the last few days who all says they need to send emails and miss their deadlines to resolve or call me. Keep me on the phone for 60 mins and drop the line after leaving me on hold continuously. All refusing further escalation. My credit has been affected by the misinformation and i now cannot apply for mortgage. Need my bill credited asap and contracts closed asap without paying a single cent or owing anything. Somebody needs to call me t9ray to resolve this as i have spoken to countless people today and wasted HOURS