DISGUSTED

<p>10 days ago I called Telkom Mobile to check how much do I have to pay in in order to pay off my account. I was given a case number and a turn around number of 72 Hours. With that my debit order did not go off on the day it was supposed too. </p> <p> </p> <p><br />I then received an SMS stating the services will be disconnected should I not pay. But then this struck me because I was still waiting on the agent to get back to me on the amount. Today I receive an SMS stating that my phone has been locked!!!!!!!!!!! </p> <p> </p> <p><br />I HAVE BEEN WAITING ON THE OUTCOME OF THIS CASE. </p> <p> </p> <p><br />I THEN TRY ABD CHAT TO AN AGENT MPHO AND SIHLE AROUND 10PM TO HELP WITH THEIR CUSTOMER COMPLAINTS NUMBER OF WHICH SIHLE DISCONNECTED ME TWICE AND MPHO ONCE. MPHO **** TO ME AND TOLD ME THEIR SYSTEMS WERE DOWN AND THEY DONT HAVE A NUMBER FOR CUSTOMER COMPLAINTS. </p> <p> </p> <p><br />I MEAN DOESNT TELKOM HAVE A HEAD OFFICE??? </p> <p> </p> <p><br />STILL MIND BLOWN TO THIS, I ENGAGE ON A CHAT WITH SAMANTHA ABRAHAMS WHICH THEN THEIR MANAGER HOPNEY LESO DOESNT HAVE THEIR MOST SENIOR OFFICE NUMBER!!!! </p> <p> </p> <p><br />AGAIN DISAPPOINTING!!! SUCH INCOMPETENCE FOR A MANAGER!!! DISAPOINTING... </p> <p> </p> <p><br />I HAVE BEEN A LOYAL FREAKEN CUSTOMER FROM THE BEGGINING I TOOK MY CONTRACT OUT AND NEVER EVER HAVE I NOT PAID FIR MY ACCOUNT. NEVER! </p> <p> </p> <p><br />INSTEAD MY SPEND LIMIT WAS INCREASED WITHIUT MY KNOWLEDGE AND CONCENT. I REFUSE TO PAY FOR SONETHING I DID NOT ASK FOR. </p> <p> </p> <p><br />IF YOU THINKING OF SIGNING UP WITH TELKOM STAY AWAY! </p> <p> </p> <p><br />AWFUL CUSTOMER SERVICE RIGHT TO THE MANAGER WHEREVER , CALL CENTRE OR STORE LEVEL.</p> <p> </p> <p><br />CASE NUMBER : ********** 0</p>