DISGUSTED

Item: Telkom
Rating: 1
Author: Tzinike L

<p>Been trying to sort out my Grandmother's Line now for longer than a month. We reported the fault on the 9th of November already, it is now the 14th of December 2016. They fill you up with lies to cover their own backsides. One moment someone has been assigned, the next the fault has not even been escalated. Will not recommend them to anyone. Very very poor service</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

14 Dec 2016, 22:22

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom's reply14 Dec 2016, 22:22

Official

Good Day,

Yazied

Telkom Social Media Team

Best regards,

Tzinike L's updateReviewer Update

15 Dec 2016, 09:46

Thank you

Please let me know what's going on now. ********** 249.

Tzinike L's update15 Dec 2016, 09:46

Reviewer Update

Thank you

Please let me know what's going on now. ********** 249.

Telkom's replyOfficial

18 Dec 2016, 15:21

Hello Tzinike

We have spoken to Mrs Prinsloo, who has confirmed that the fault has been repaired.

Regards

Noleen

Telkom Social Media Team

Best regards,

Telkom's reply18 Dec 2016, 15:21

Official

Hello Tzinike

We have spoken to Mrs Prinsloo, who has confirmed that the fault has been repaired.

Regards

Noleen

Telkom Social Media Team

Best regards,