Disgusted

I AM DISGUSTED. They are not even worth one star. I spoke to an agent, lucky her I never got her name otherwise I would gladly make mention of it who dropped the line on my husband and I. The service I received is beyond me. I logged a call querying my bill which clearly is incorrect. When telling the consultant I don't understand can she explain to my husband she persists on me explaining to her what she just had told me in a very condescending way. If I understood why would I ask her to explain to my husband. When passing the phone over she drops the line as my husband is still speaking. Utter unprofessionalism. Is this the type of service Telkom strives for. Please reevaluate the people working at your call centre's. I will do my investigations to find out who that consultant was because this is putrid and unacceptable.