Disgusted

Such a disappointing business. I initially app**** for my laptop and uncapped internet deal at the beginning of May. After waiting for about 3 weeks, I'm told that the laptop I app**** for is not available because they don't have any in stock and they don't know when it will be in the country. (Keep in mind this laptop was advertised for two months before I even app****). So I finally chose a new laptop and everything was approved. Waited another two weeks before receiving my laptop. I'm then told to pay a R700 deposit before they can install my internet line. After paying I waited another two weeks before going back to the store and asking about it. They then tell me that my account was accidently cancelled due to a system error. So I have to apply again. I paid my deposit the 7th of June. It's now the 12th of July and the issue is not resolved. After sending countless emails with no response, I receive an sms saying I have to pay the deposit of R700 again. Why should I pay again if I didn't cancel the line? It was their mistake? No one answers my emails or helps me in store. Very disappointed and disgusted with the service at Telkom. I feel like there is no customer support.