SK
Suleiman K
1 reviews | Active since Mar 2016
14 Mar 2016, 13:39
Disgusted
On sat 5/03/16,i app**** 4 a mifi router at telkom store lenasia,i was told to wait for approval,on wed 9/3/16 kamu who assisted in filling in our applications called me with approval and said she will let me knw when tocollect my device,on the 11/03/16 she called back with news that the device is unavailable amd we would have to cancel the contract and take out another contract,she was rude ,unmannered,unprofessional,arrogent,loud and abrupt when i asked her about my approval and she said the devices are put of stock even thought we have been approved.i am dissatisfied with this service and rude staff and still do not know why i will not be recieving my device
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
14 Mar 2016, 15:32Hello 5uluk,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply14 Mar 2016, 15:32
Official
Hello 5uluk,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
