NL
Nerusha L

1 reviews | Active since May 2016

23 Feb 2018, 15:27

Disgusted

Took a data contract from telkom and after two days the data is finished and the 10gigs night data doesnt even work. Im totally appauled by telkom. They too quick to offer you a contract and when you do take the contract, the service is terrible. When you call telkom, you wait for exactly 17 min and 33 sec and still no body picks up. And when you go to a telkom store, the queue is out the door. I have no way out and i took the contract out in november. Please help

0
Replies (2)
Telkom
Telkom's reply23 Mar 2018, 13:10
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

NL
Nerusha L's update26 Mar 2018, 15:22
Reviewer Update
My id is ***