Disgusted

I Recently decided its time to upgrade my Telkom adsl 4 meg to the do uncapped 10 meg line. and guess what? My brand new 10 meg line downloads and uploads at exactly the same speeds as my old 4meg line? how is this possible?!? After Numerous phone calls and after \Resetting the port"about 5 times no change? Ill phone billing \""no sir you are on the 10 meg account. Phone their techs no sir there is nothing wrong with your line\"" <br> I always had the best of service from them... seems now its time to move to mweb."""