disgusted

Im do disgusted and emotionally drained by telkom and its consultants.my line and internet have not been working since the 1st of September ,I've been calling and also communicating via live chat,all consultants are have **** to and giving me false escalation numbers when nothing was escalated. Every consultant tells me a different story adding that a technician is comimg its been 4 days now and no technician has been been out to assist me. I work from home and no one seems to care that I'm losing a lot of money for not working.this os just appauling service that I've ever received from a company. Do they train their consultants to lie to valued clients. I am utterly disgusted