Disgust

Telkom has to be the worst service provider ever!! My disgust with this company has reached a level where I would not recommend anyone use their services at all! All departments within Telkom are extremely incapable of having any work ethic, they are lazy and ***********. I currently have five unresolved issues with them, all five dating back to last year! They are delaying the process of paying me back what they owe me, but are very quick to call and tell me that I am in arrears, which is due to them debiting my account for a service they should have cancelled end of September(The consultant that attempted to do the first cancellation did not attach the cancellation correctly on their system, but processed the request for a different package instead of first doing the cancellation as requested). I was still billed for the cancelled package until end of November because I had to re-do a cancellation due to the consultants incompetence (keep in mind that I am “in arrears” because of this incompetence from Telkom’s side. Our router got damaged, and I had to buy another one myself, as they do not cover replacing routers for paying clients! My line was then suspended due to them not crediting the money they owe to me. I have now cancelled their services in store, and a week has gone by, no internet and no one has called to confirm my cancellation, as per statement from the consultant in store. Thank you for slandering my credit recorded because of your disgusting service and inefficiency to do your job correctly. WORST ISP IN THE WORLD!!!!!