Disgruntled Paying Client - Worst Service ever

To whom it may concern,<br> <br> This will possible fall on deaf ears, however, your service levels are unacceptable.<br> <br> I find your Call Centre Agents completely uninformed and ***********. <br> They only know how to transfer you from one division to the next. <br> <br> I Have been on the phone for more than 2 hours. Only to be transferred from one division to the next without ANY SOLUTION. <br> <br> UNACCEPTABLE (NON) service to paying clients.<br> <br>