Disgruntled customer

Has had a very nasty experience with Telkom. It took me 2 months to get through to their billing dept when i finally did, the agent/consultant kept saying she needs to go find out from the Team lead. They should educate their staff.

My account was db on the wrong date and kept going in and out my account looking for money which was not there. Obviously this attracted bank charges on my part from my bank and they Telkom charged me as well. This is day light *******. Honestly in these hard trying days, totally not happy.

Just lost another client. I am very disgruntled!!