Disgruntled customer

<p>I have ordered a 10 meg ADSL the end of July 2016. The line was installed on the 16-17 August. </p> <p>At the end of the installation the technician politely informed me that we are only able to have a 2mbps line as we are too far from the exchange. </p> <p> </p> <p>Hesitantly I have accepted the 2mbps line. Since the installation up until the end of Aug. We had no benefit of the ADSL line. I've phoned telkom 13 times wasted 143.06 minutes to resolve this issue.</p> <p> </p> <p>For two weeks a brand new line we received no service. When we finally do have a connection its not for longer than 3 hours.</p> <p> </p> <p>Ive decided to cancel our subscription due to no service I was given an email adres and a notice period of 30 days. Now tell me why must I give notice of 30 for a no service line?</p> <p> </p> <p>I will not give notice of 30 days and will reverse the debit order as there was no service given.</p>