1 reviews | Active since Nov 2019
Disgruntled
Telkom gives false advertising,this has happened twice now,the sales consultant gives and amazing pitch and when recieve the product,do not recieve what they advertised,so 1st time it was a router with 11g for R118 a month,with whatever free minutes talk time,so we get the router delivered,all excited,must Rica it first,ok great,before we did that,get an sms saying 500mb and R60 talk time,so we phone and they said no the 10gig is for hotspot only,this was never said in our conversation,I wrote everything down,so I returned it, unused,6 months down the line I was still getting bills delivered,then debited,I went and reversed the debit and blocked it,I was then called from the billing department and I was told that it was still in use in August and it was returned in June,so I told her I have the slip that it waa picked up by their courier guy and that he must be using it,havent heard from them since. Last week get a call from mobile talk,great pitch again,asked her whats the catch and she was all helpful and sweet,I asked questions this time,was promised 3g and 3000 minutes with a WhatsApp unlimited thing,with the Samsung A20,24hrs activation on sim,R99 once off,great,debit the 20th of every month,it was delivered the 22nd November,so I didnt expect a prorata,get an sms saying 500mb (thats all) so phoned telkom,they say its a prorata (2 days over debit so doesn't make sense) and told the consultant what was promised and he said no this contract is 1g day and 1 gig night,no minutes,no whatsapp,netherlone the 3g promised,nothing was said about day/night either,so I fell for the **** again,shame on me
