LP
Lorraine P

1 reviews | Active since Nov 2022

07 Nov 2022, 20:37

Disgrunted Telkom Customer

Telkom is proving to be the most roughish service provider. They have been billing us over a period of without our consent and for subscriptions that has not been consented by ourselves. They are ******* debiting our bank account for amounts we have no contracts for. The staff are the most *********** individuals. When they are unable to give a feedback on a query they drop your call. When you visit an outlet for assistance they quick to refer you to the call centre who makes hang on for hours only not to have your problem unresolved. When Telkom deducts monies from your account and you query it, their response is that they do not do REFUNDS. Also they do not respond to emails sent to support managers. I am most disgusted how Telkom is operating their services to the public. Once our contract comes to an end, we will never be using there service anymore and we most definitely not recommend them to anyone. Poor and pathetic service.

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