Disgracefulllll
<p>I went to telkom store in centurion mall to hand my tablet to have repaired after brakind 4 months after getting on contract i asked if anyone can help me but the 3 employees were to busy chatting about someting on there phones. As i asked them for assistance they looked at me with total iritation so i walked away. When i went to another counter the lady said i have to go back to the 3 who were iritated. The one approached us i then said they dont want to help us where she then continued to shout at me, saying we never said anyting, exactly the problem. Were was then helped with a lot of attitude. So i walked out as they laughed. </p>
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Telkom's replyOfficial
18 Feb 2017, 20:35Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply18 Feb 2017, 20:35
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
21 Feb 2017, 06:36Good Day
Hope the message finds you well. Please accept our sincere apologies for the negative customer experience. Kindly advise if the device was submitted , if yes include the job number so that we can follow up on the matter .
Regards
Social Media Team
Best regards,
Telkom's reply21 Feb 2017, 06:36
Official
Good Day
Hope the message finds you well. Please accept our sincere apologies for the negative customer experience. Kindly advise if the device was submitted , if yes include the job number so that we can follow up on the matter .
Regards
Social Media Team
Best regards,