DISGRACEFUL SERVICE

I would like to add to my previous review as follows: I did an online application for the Telkom FREE ME 1GB package for R199.00 per month with an Huawaii P Smart device at the beginning of July already. Telkom debited my account wrongfully and the debit failed the first time around, on the 8th of August I was contacted about the faulty debit and we rescheduled the payment for end of august. The debit went off at the beginning of September, an amount of R199 for the above package that I was informed would be delivered within 24/48 hours when I contacted the call centre the first time and that is where the drama started, after not receiving my handset as promised I have phoned in a few dozen times since and still nothing has been resolved till date! I am honestly fed-up with the service I’ve received thus far and find it utterly disappointing that Telkom is still allowed to do business and ***** people’s money for a service that is clearly non-existent.