TS
Tyler S
1 reviews | Active since Mar 2010
09 Jan 2016, 15:16
Disgraceful attitude
Background: I have a 4Mb ADSL line which has been perfect from installation until about a few weeks ago. It started syncing at 3Mb. I requested if it was possible to make it sync back at 4Mb. The callcenter wasn't able to help directly and submitted a request to the technical division.<br> <br> I received a call at 14:41 from a Cape Town number (+***0). <br> <br> I answered the call and before I could even finish saying hello, the person interrupted with \yes
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Telkom's replyOfficial
10 Jan 2016, 02:01Hello tsampson,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM185431
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM185431
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply10 Jan 2016, 02:01
Official
Hello tsampson,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM185431
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM185431
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team