Disgraceful and utterly disappointed!

Telkom disregarding and disrespecting their clients This is my second review on the same issue with Telkom SA... i asked for y line to be cancelled in April and to date i am being billed for something i am not using.. the last review i did was in July and the response i got from Noleen was as below... note that i have not been assisted to date.

I have noted and understand that I'm of no importance to you but don't destroy my credit record, because you are all too *********** to do one simple thing - and cancel my line!

"Official private business reply Hello marsha-de-la-rey

This response serves as confirmation that your query has been received. Your reference number : AI ********** Your query has been sent to our fulfillment team for assistance.

Regards Noleen Telkom Social Media Team. 20 Jul 2018, 8:15 " and then again "Hi

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will escalate your query.

We understand your frustration and we humbly apologize for the delay.

Your reference number is:AI **********

Regards Luleka Telkom Social Media "