CC
Chad C
1 reviews | Active since Feb 2018
10 Feb 2018, 09:53
Disgraceful
My mom cancelled her internet service with Telkom 5 years ago. Till today they still take a debit order off her account. She is a pensioner with not much money. In the last 3 months I have sent through 3 cancellation letters. I have phoned, I have been into branches and I have correspondence from them saying they will sort it out. Still no resolution. You are a bunch of clients who have no idea how to treat clients.
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Telkom's replyOfficial
07 Mar 2018, 09:46Hi Crewc
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply07 Mar 2018, 09:46
Official
Hi Crewc
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,