disgrace of service

I have been trying to get a hold of Telkom since 3 April 2018. The line either goes directly to voicemail number does not exist or I get through to the voicemail with all the option but I am left on hold for about 40 minutes then my phone cuts out. I have tried phoning few hours about same story for 3 days now in a row. this is the second month this is happening. if you are considering using Telkom as service provider please reconsider. you will not get follow up service, you will not be able to top up your account or even get a hold of them at all. They sure do not care about there clients or for making money as they have lost 3 days of data usage. Absolutely useless and ***********. So over them as a service provider