BA
Bradley A

1 reviews | Active since Nov 2018

26 Feb 2019, 15:44

Disgrace customer Service

I called on the 12 of feb to have my line relocated to my new property. I am on a 24 month contract with a few months left. Up untill now i have been getting the run around saying it hasnt been given to the Tech yet for him to look at it. On top of that you have *********** people who dont know how to do things properly. As for your managers Especially Vilashin Pillay refuses to call the customer or i get told all the managers are all in a meeting which i think is Bull as every time i call are different times. When a client requests a Manager or a supervisor there is always someone on the floor Except at Telkom. Why are you guys even running if you guys cant do your Job. All my Ref numbers are ********** 3A, ********** 33A and other one i spoke to William on the 21 Feb at 09.08 AM. Called again today to be told they Waiting for the Order another Lie again Spoke to a guy Named Webster Ref Number ********** . I Find it funny how you guys want payment all the time for the use of internet but when i dont have any internet you still want Payment. You guys are not Keeping to your contract like i have as my accounts are always up to date and to get the run around like this is a disgrace. Sort it out now.

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