TW
Tamaryn W
1 reviews | Active since Oct 2015
11 Jan 2016, 18:43
DISGRACE
We have reported Telkom on various occassions and well guess what its still not sorted. We have received various sms's saying our problem is sorted however it is not. We have contacted Telkom non stop and still no luck. Non of our extensions ring through when transferring calls on an opticon switchboard. We have contacted 4 times and been promised someone will come out. Guess what its 2016 and still waiting. The worst is the call centre makes you wait almost 2 hours to go through. Ridiculous, maybe Telkom needs better competition!!!!
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Replies (1)Telkom's replyOfficial
14 Jan 2016, 13:04Hello tammy082,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
Your reference number SM176449
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
Your reference number SM176449
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Jan 2016, 13:04
Official
Hello tammy082,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
Your reference number SM176449
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
Your reference number SM176449
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
