Discussing Billing department

<p>Hi call the call centre which is becoming a monthly thing now .Again. The following happens</p> <p>1)Taken the debit order on 25th instead of last day of the month as I complain abt before</p> <p>2)Charge me a debit order rej fee yet URL debit the writing g ***in date.</p> <p>3) take 3 times my bill R2000 n my bill is R597.</p> <p>4) When I call call centre she tells me that that taken in count the new bill that printed today n lessing it from my credit can only refund 200 too me I WANT MY MONEY.</p> <p>5) OTHER DEBIT REJ CAUSE OF URLS ERROR.</p> <p>Yet again bad credit ratings cause wrong date debit n rejection fees from other credits n Fnb cause more money than suppose to taken..</p> <p>6) Supervisor of agent as I requested for one tells me Telkom don't refund members as they lesser the new bill n refund takes 30 days by then the new bill comes .</p> <p>Who gives then a right to take more than allowed due then take my ***in money to offset a new bill that not even due yet ??</p> <p>If I don't get my full refund before end of this month I'll cancel my WiFi my X2 cellphone contract and my Home phone with u guys and bad mouth all my employees at work that has Telkom !!</p> <p> </p> <p>Telkom seriously needs to work a proper system on refunds n bills in their billing department come say 30days for their error we must wait mxm!</p> <p> </p> <p>Check these incorrect t amounts on this bill as if I never pay them on 25 th 3/3 they still say they got no money .</p> <p>The. Threatening me with suspension on my line.</p>