RL
Ricardo L
1 reviews | Active since Mar 2018
15 Mar 2018, 16:02
DISCUSED!!!!!!!!!!!!!!!!!!!
I have app**** for my wifi uncapped 10 mbps line on the 7th of Febuary 2018. My first date i was scheduled for was the 19th of Febuary 2018 they never showed up when we called in they can do nothing for you just esculade your appointment to an new date. We got our new date the 8th of March 2018 and yet again no technision were even disbatched to us and what did the beloved telkom to just esculade to a brand new date witch is the 15th of March yes today and what happend they disbatch an techenision to us that is no longer even working with them and when you call in NOBODY CAN HELP YOU !!!!! TELKOM WE ARE NOT HAPPY AND IF THIS PROBLEME IS NOT FIXED WITH IN THE NEXT 24 HOURS WE WILL CANCEL BOTH OF OUR LINES WITH YOU.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
09 Apr 2018, 07:51Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply09 Apr 2018, 07:51
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,