**************, lack of service.

I went to Telkom(Mall of Africa) as usual they have ticket calling procedure that they implement for their customers, fine i was given my ticket and waited for my number to be called just like every one else that walks in. My ticket was for the technical side so I knew that wait was bound to be just a bit longer then other tellers... no problem! , I waited, luckily they offer a seating section so it was okay to wait especially because I'm almost heavily pregnant. two, three customers walk in after me being called for different yet I still waiting for the lady called Angelina whose was working by the technical side to assist me with my matter. At that moment she was assisting a lady that was with her daughter. once she was done with her she then assisted another guy which he did not have a ticket that was called for him, then after him she attempts to assist another couple which after me, the lady by the door who was giving out tickets quickly runs to tells her to assist me as I have been waiting for while ,now here's the disappointing part in all of this as she was told that ,her response was "I didn't know that there was other people before the ones I'm assisting!" why does telkom give out tickets to customers if they won't be called out according! to make matters even though she could see me , she STILL continues to assist them , I'm standing there looking like a pregnant fool, waiting for customers who came after me to finish whatever that was more important than what I came for. As pregnant as I am , I waited in line just like everybody else but for her not to pause what she was doing and assist me as I came first, I felt like she was discriminating for me being pregnant. and no apology was given let alone she didn't seem remorseful for what she did. I don't know if its her work ethic but in all honesty Telkom really needs to relook into how they train their employees.