DISCONTINUED SERVICE FOR A PAID LINE

Telkom is replacing their service in our area with a new service and instruments. They already replaced some instruments and connected them to the new service - but last week decided to discontinue the remaining lines that they haven't changed yet -and leave us without a service on our primary business line. (We even have a credit on this line for over payment on our side.) Telkom simply removed a service that has already been paid for without any explanation - or feedback after reporting this several times. We suffer loss of income because our clients cannot get hold of us. And Telkom has no customer care service or complaints department - you have to work through their clueless call center - should you be lucky to get to speak to someone.