Discontinued Line when its faulty

I reported A faulty line on the 29th June 2015 and a *** was created. No one has come to my house to see or fix the line. I was the one making follow up calls and was told that its an area fault. On Monday the 10th of August i received an sms saying is restored. I re-logged the call since the phone is still not working. Today the 27th August I call to escalate the matter I'm told the line is discontinued. I have been on the phone for 35 minutes and was transferred to various departments (technical, sales, mobile and new lines applications). I'm really annoyed since now I'm told they cannot activate the line and meanwhile they are the ones who delayed the repair of the line. I didn't even receive communication about the deactivation.